Refund policy

Refund Policy

We’re here to help if something goes wrong with your order.

Damaged, Defective, or Incorrect Items

Please check your order upon arrival. If you receive a damaged, defective, or incorrect item, contact support@badrollclub.com within 30 days of delivery.

Include your order number, a brief description of the issue, and clear photos so we can review your request and arrange an appropriate solution, such as a replacement or refund.

Other Order Questions

For any other questions about your order, please email support@badrollclub.com. Our team will review your situation and help you with the next steps.

Refund Processing

We’ll notify you by email once your refund has been approved and processed. Approved refunds are issued to the original payment method. Please allow additional time for your bank or payment provider to post the funds to your account.

Contact Us

Email: support@badrollclub.com
We respond within 24–48 hours, Monday through Friday.

This policy does not affect your rights under applicable consumer protection laws.